Pencil in your Holiday with Zero Commitment

Whilst we are not taking future holiday bookings at the moment we are recommending you pencil-in your holiday dates.

We will then contact you to confirm things as soon as we are taking bookings for that period.  

Our expectation is that demand for self-catering properties will be quite high once holiday travel is unlocked and possibly for much of 2021.

Don't Risk Your Money in Uncertain Times

We know you will be worried about cancellation terms - what if you are told to isolate or you are affected by a lock-down? 

With this in mind we are working hard to introduce a holiday insurance option that will cover these risks and hope to have this available when we re-open for bookings.

Covid19 Safety Protocols

Ensuring the safety of all visitors and staff at The Neuadd is paramount.  We have been contributing to Welsh Government Guidelines but are awaiting confirmation on exact policy.   However below provides an insight into our current thinking (subject to change).

 

We are introducing new cleaning protocols and making some changes on site to ensure distancing whilst retaining the feeling of The Neuadd.

There are many dimensions to consider but to give you a flavour:

  • All Cottages have a new disinfection protocol with a foodsafe hospital grade disinfectant certified to EN14675 or EN14476
  • Where a cottage doesn't have a 72+ hour gap between visitors we are swapping out duvets, pillows, books and maps during each changeover.

  • We have made some significant changes to cottage availabilites in order to ensure we are not stressing any of the cleaning and disinfecting tasks that will be followed:

    • Trelawney & ValleyView:  Available for Saturday Arrivals.  7 or 14 day bookings.   

    • Sugarloaf, Usk, Vinetree and OakTree:  Available for Weekends, Extra-Long Weekends, or 9 and 10 Day Extra Long Weeks. 

  • We apologise for the way this limits some of our usual booking flexibility and we understand will reduce the number of bookings we are able to take take overall. However we believe our customers will like our considered approach, ensuring the cleaning activity is not placed under stress.  

  • The laundry room will not be available to guests.

  • The outside areas and tables/chairs will be demarked for each cottage. 

  • Those cottages that accept a dog will either have a gated outside area or dogs must be on their lead at all times outside the cottage.  

  • Sugarloaf Cottage will be using its door to the courtyard for emergency access only.

  • Sugarloaf, The Loft B&B Suite, and Vinetree Apartment will have outside areas on the garden area.

  • Due to the handling risks to our housekeepers of used guest bedding and towels, guests will be required to place all bedding and towels in a sealed laundry bag prior to departure.

  • To allow time for airing and additional cleaning, arrivals will be 5pm onwards and departrures by 9.30am.  

  • As usual we will have high cleaning standards and will continue to use HEPA filtered vacuum cleaners.  

Your property will be cleaned and prepared in line with or beyond government guidelines and we are selecting a certification scheme for this at present.

Our risk assessment and mitigation measures, and our cleaning protocol will be availble on request to guests.

If you especially wish to ensure a 'visitor gap' before your arrival we are happy to look at that case by case.

And thats just a "brief" overview !!  

 

 

 

 

 

The Neuadd, Llangattock, Crickhowell,
Powys NP8 1LE   |    07854-773419

© 2020 by The Neuadd Cottages