Covid-19 Cancellation Terms (for bookings placed after 28th December 2020)

  • If we cancel because we are subject to a legal restriction preventing us from accepting guests (for instance a local lockdown) then we will refund 100% of your booking fee.

  • If a member of your party named on your booking confirmation has a legally enforceable requirement to self-isolate for all or part of the booked period (this includes being told to isolate due to receiving a positive Covid-19 test result) then we will refund 100% of your booking fee provided you can clearly show us that this is the case and that you have informed us within 48 hours of the test result or instruction to isolate.

  • If a post code listed on your booking confirmation has been subject to a new travel restriction that makes travel from that post code for holiday purposes illegal we will provide a 100% refund of your booking fee provided you can clearly show us that you have informed us within 48 hours of the new travel restriction being publicly announced. 

  • We will keep your booking under review to consider the likelihood of cancellation due to Covid-19 related travel restrictions. We reserve the right to cancel and refund your booking fees if we have reasonable grounds to believe there to be a high risk of cancellation.  We will email or phone you prior to making that decision.

Please read our full Terms and Conditions prior to booking (a link is on bottom of each web page).