More Information

Frequently Asked Questions

How can I make a booking?

Bookings can be made online through this website, or by phone on 07854 773419.

How much is the deposit and when is the balance due?

A 25% deposit is due at the time of booking. The balance is due 6 weeks prior to arrival. Please see our booking terms and conditions for full information.

What methods of payment do you accept?

We accept payment by cheque and bank transfer.

We also accept card payments via paypal. You do not have to have a paypal account to pay via paypal they accept credit/debit cards too.

What time can we arrive?

Cottages are made available from 4pm on the day of arrival. If you arrive prior to 4pm you may not be able to access your cottage. We take great pride in the preparing the cottages to a high standard, and need time to prepare them.

How far is it to the shops?

Waitrose is 15 minutes' drive away. There are excellent small independent shops 5 minutes' drive from us in Crickhowell. 

Do you live on site?

We live in the farmhouse which is set a short distance from (and faces away from) the cottages. This can be quite handy if you need some help but most customers come and go without us seeing each other. We know most people prefer that and we like to ensure everything is set up to enable you to be fully independent.

Can we get help and advice on site?

If you need a bit of advice or if something doesn't seem right in the cottage the best way to contact us is to call or (preferably text) Julia on 07854 773419.

What time do we have to depart?

Cottages should be vacated by 10am on the day of departure (to enable our cleaning to get underway).

Do I need a car?

Most guests travel by car. However there is a train station in Abergavenny, and buses run to llangattock. It is then a walk of approx half a mile to the cottages.

Where can I find the bus timetable?

Here is a link: Bus Timetable

Can you suggest a Taxi company?

Crickhowell Taxi's are 01873 811 764.

Can I store my bike?

Yes we have a strong shed you can lock your bike in and we have a purpose build metal bike locker. Sugar Loaf and Courtyard Cottage have space to bring a couple of (clean) bikes inside. There is a hose pipe too.

Do you do long-term rentals?

Yes typically in the low season we have people booked in for several months. If you are just need weekdays we could look at that any time of year depending on your requirements. If you would like to leave some kit with us over the weekends we can arrange that too.

Can I bring my dog?

Please see the individual cottage details and our terms and conditions. We do have some cottages that accept a dog (by prior arrangement) whilst others are strictly pet-free. This is a livestock area so please ensure dogs are on a lead when outdoors on the site. We make a supplemental charge of £20 as a contribution towards extra cleaning and to enable us to ensure high standards.

What's provided?

We try to provide just about everything you should need. Two tea towels will be in the kitchen along with a starter pack that includes: washing up liquid, kitchen roll, toilet roll, basic cleaning products and a few dishwasher tabs to see you through the week if the property you are staying in has a dishwasher. The kitchens all have a comprehensive selection of crockery, utensils and pots and pans. Cots, High Chairs and Booster seats are available for younger guests free of charge, as are stair gates. You need to state if you require these at the time of booking.

Are towels and linen provided?

Towels and linen are included in the price you pay. All beds in your property will be made up ready along with 2 towels per person.

Are heating / electric charges included?

Yes, these are included in the rental cost

How do I pronounce "Neuadd" ?

"Nye – ath" That's like the beginning of Night and the beginning of Athlete
This is a local pronunciation. There are variants in other parts of Wales.

 



Contact us

Address:
Julia Hindley
The Neuadd, Beaufort Road
Llangattock, Crickhowell
Powys, Wales NP8 1LE

Booking Enquiries Only:
07854 773419

Other Business Calls:
01873 810244

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